Legal
Last updated: 4 November 2026 (Europe/Amsterdam). Version 2026-11-04. ATS subscription, trial, seats, billing, renewal and liability.
1.1 BoldATS is a trade name of S. Simon Communication (boldats.com), registered with the Dutch Chamber of Commerce (KvK) under number 62685252, established at Pier Christiaanswei 11A, 8508 SB Delfstrahuizen, the Netherlands, VAT identification number NL002218668B93. Service means the SaaS Applicant Tracking System (ATS) (helper/SaaS tool) for recruitment and hiring workflows — including candidates, vacancies/jobs, applications, pipelines and related automation. It is not a CRM for sales leads or company pipeline. Primarily B2B.
1.2 In these terms, furthermore:
2.1 By creating an account, starting a trial/subscription, or using the Service, you accept these terms.
2.2 In case of conflict, Custom Arrangements prevail over these terms, but only to the extent they expressly deviate from them; otherwise these terms continue to apply. For the processing of personal data as processor, the DPA prevails. Information on the website or in the Service does not prevail over the Agreement.
3.1 BoldATS is a SaaS ATS helper tool — not legal, employment, or compliance advice; not a substitute for your own hiring controls. No guarantee of placements, data accuracy entered by users, or uninterrupted availability. You remain responsible for applicable law and hiring decisions.
4.1 For a Trial, the Agreement is formed when you register and accept these terms.
4.2 A paid Subscription is formed electronically when an authorised user, on your behalf, chooses a Plan and Billing Interval in the Service, provides the requested billing details and confirms activation of the paid Subscription, or when you accept a quote or Custom Arrangements from BoldATS. The authorised user warrants that they are authorised to bind you.
4.3 A standard paid Subscription does not require signing a separate document or an electronic signature. BoldATS may send the arrangements for confirmation or signature; this does not affect the existence of the Agreement.
4.4 For enterprise customers, custom pricing, custom service levels, implementation, framework agreements or deviating terms, BoldATS may record Custom Arrangements in writing, optionally through an electronic signing service such as SignRequest or a comparable service. This is not required for standard self-service Plans. Section 2.2 governs precedence.
4.5 BoldATS records the formation and subsequent commercial actions electronically (section 25). Later changes to the website, prices or these terms do not silently change an acceptance given earlier; changes are governed by sections 8.4 and 10.3.
5.1 Keep credentials confidential; you are responsible for account activity unless proven abuse outside your control after prompt notice.
5.2 Only authorised users can choose a Plan or manage billing details on your behalf. Actions of Users in the Service are attributed to you.
6.1 BoldATS may offer a free Trial. Its duration is stated with the offer, at registration or in the Service. BoldATS may set a different duration per campaign, customer or deal. There is no right to a (new or extended) Trial.
6.2 Specific features, limits, plan-matching features and fair-use limits may apply during the Trial.
6.3 Nothing is invoiced for the Trial and no billing details are required. The Trial does not convert into a paid Subscription automatically.
6.4 The Trial ends early as soon as you activate a paid Subscription.
7.1 BoldATS may show warnings in the Service or send them by e-mail before and after the Trial ends.
7.2 After the Trial ends, a limited Retention Period applies, as shown in the app; the remaining duration and the scheduled deletion date are shown in the Service. During the Retention Period your data is kept and you can log in, choose a Plan and enter billing details. Other use of the Service may be blocked, including adding candidates, applications and uploads, inviting Users, pipeline changes and other mutations.
7.3 If you do not activate a paid Subscription within the Retention Period, BoldATS may delete the environment and the data stored in it, in line with these terms, the Privacy Policy, the DPA, statutory retention duties and any legal holds.
8.1 BoldATS offers the Service in Plans. Each Plan has its own features, limits, seat conditions, support level, usage limits, fair use and integrations.
8.2 The content and price of a Plan are shown before you enter into the Subscription, in the Service or in a quote.
8.3 Usage limits and fair use may apply to cost- or scale-sensitive features — such as AI features, CV parsing and extraction, e-mail, storage, document processing, API traffic and future features. In case of excessive or improper use, BoldATS may warn, temporarily limit usage, propose a higher Plan or make additional arrangements. BoldATS does not apply this arbitrarily.
8.4 BoldATS may change Plans, prices, features and limits and introduce new plan versions and prices. Existing customers may stay on earlier terms for a period. Migration to a new version is controlled and announced in advance. There is no silent retroactive deterioration; price changes are governed by section 10.3.
9.1 Pricing may be calculated wholly or partly per Seat, possibly with a base fee or minimum amount. Seats are billed per seat.
9.2 Which Users count as Seats follows from the Plan; the Service may indicate, when a User is invited, whether that User counts as a paid Seat.
9.3 You are responsible for having enough Seats. Seats are always addable at the rate of the applicable Plan. If you use more Seats than purchased, BoldATS may invoice the additional Seats or prevent more active Users from being added than allowed.
9.4 Peak seats (annual): the highest seat count in the year bills for the whole year; no credit if seats drop. Section 15.5 governs reducing the number of Seats.
10.1 The applicable price is the price shown with the Subscription you choose at that moment (Plan, monthly or annual, and Seats). These terms do not fix any price amounts.
10.2 All prices are exclusive of VAT and other taxes unless stated otherwise. Taxes are handled in accordance with the law. You provide correct tax information, including a valid VAT number.
10.3 Price changes are announced in advance and apply from the next Renewal Date, a new Term or another clearly agreed moment. Price changes never apply retroactively.
11.1 Monthly: invoiced in advance per month. Annual: the full year is invoiced in advance as one amount, not in twelve instalments. No mid-year walk-away from an annual subscription.
11.2 BoldATS may invoice and collect amounts owed. Payment is due within the term stated on the invoice.
11.3 Invoices are provided electronically, by e-mail and/or through the Invoicing Provider. You keep a correct and reachable billing e-mail address.
11.4 If a payment is not made or fails, the original invoice remains valid; no second invoice is created for the same period. BoldATS may send reminders, ask for another payment method and set the Subscription status to 'past due'. After reasonable warning, BoldATS may restrict features or temporarily suspend access. A single failed payment never immediately leads to deletion of data.
12.1 Before activating a paid Subscription, BoldATS may require: legal company name, billing address, billing e-mail address, VAT number, country and Dutch Chamber of Commerce (KvK) number (Dutch customers) or a comparable national registration number (foreign customers). These details are not required during the Trial. You are responsible for their accuracy and keeping them up to date.
12.2 BoldATS uses the Invoicing Provider for accounts receivable, invoices, invoice numbers, invoice lines, PDFs, sending, invoice status and administrative payment status. You consent to sharing the data necessary for this: legal company name, billing address, billing e-mail address, chamber of commerce or registration number, VAT number, country and subscription and invoice data.
12.3 BoldATS may use a Payment Service Provider to process payments. BoldATS remains responsible for the commercial arrangements: Plan, Seats, Billing Interval, price, rights, features and limits. You consent to sharing the data necessary for payment with that Payment Service Provider.
12.4 An outage at the Invoicing Provider does not release you from your payment obligation; BoldATS may perform the invoicing again later. An outage does not lead to duplicate invoices, duplicate payments or duplicate activation.
12.5 A change of company name, address, VAT number or other billing details does not change invoices already issued or recorded commercial data. BoldATS retains these as needed for legal and tax obligations, evidence and legitimate administrative interests.
13.1 No refunds in principle (the Trial is available to evaluate the Service in advance), except where mandatory law requires, where expressly agreed or where approved by BoldATS. No refund for a month started or a current annual Term.
13.2 If a refund is approved or a payment is reversed, BoldATS may issue a credit invoice in accordance with tax rules. Refund and credit administration are linked.
14.1 A monthly Subscription renews automatically by one month at a time and an annual Subscription by one year at a time, until it is cancelled in time or a permitted change is requested in time.
14.2 Annual: you can cancel, switch to monthly or request a downgrade (lower Plan or fewer Seats) from the next Renewal Date no later than 2 months before the end of the current annual Term. Otherwise the Subscription renews automatically for a new year and the full annual price is invoiced. Example: if the annual Term ends on 31 December 2027, the deadline is 31 October 2027. A request from 1 November 2027 is in principle too late and, unless BoldATS expressly allows otherwise, is processed for the following possible contract period.
14.3 Monthly: you can cancel, or have a change take effect at the next renewal, no later than 10 days before the next Renewal Date. If the request is later, the next month is still owed and the Subscription ends at the end of that new paid month. Example: with a Renewal Date of 1 November the deadline is 22 October. A cancellation on 25 October means the renewal on 1 November still takes place and the Subscription ends at the end of November.
14.4 You cancel or request a change via the contact page or, where available, in the Service. The moment BoldATS receives the request is decisive.
14.5 No other general notice periods apply besides those in this section. Custom Arrangements may deviate (section 4.4).
15.1 Where offered, you can change the Plan, the number of Seats, the Billing Interval or a combination of these, for example to a higher or lower Plan, from monthly to annual or vice versa, or to more or fewer Seats. You request a change via BoldATS or, where available, in the Service. BoldATS informs you of the financial consequences before the change is made.
15.2 Upgrade (higher Plan and/or more Seats): takes effect immediately or on an indicated date. The additional amount is invoiced; for an annual subscription section 9.4 applies.
15.3 Downgrade (lower Plan): possible to the extent your usage fits the new Plan, by default from the next Renewal Date. For an annual Subscription you request the downgrade no later than 2 months before the end of the current annual Term, the same deadline as for cancelling or switching to monthly (section 14.2); for a monthly Subscription section 14.3 applies. The current paid Term is not automatically refunded.
15.4 If your usage exceeds the limits of the lower Plan, BoldATS may refuse or postpone the change, ask you to reduce usage first or restrict new actions. Existing data is not automatically and unexpectedly deleted in that case.
15.5 Fewer Seats: by default from the next Renewal Date, to be requested within the deadlines in section 14.2 (annual: no later than 2 months before the end of the annual Term) and section 14.3 (monthly). BoldATS may refuse or postpone the reduction as long as there are more active paid Users than the new number; you deactivate Users first. There is no automatic refund for unused Seats in a paid Term.
15.6 Monthly to annual: from the next Renewal Date or another expressly shown date. The annual price is invoiced in advance for the full new year.
15.7 Annual to monthly: only from the end of the paid year, subject to the deadline in section 14.2. There is no automatic refund.
16.1 Lawful use only.
17.1 You retain ownership of content (including candidates, vacancies and applications); BoldATS gets a limited licence to provide the Service.
17.2 For personal data in ATS content you are controller, BoldATS is processor. The DPA at https://boldats.com/dpa/ forms part of these terms and applies from the start of the Trial or Subscription.
17.3 These terms govern the commercial agreement. The Privacy Policy describes the processing for which BoldATS itself is responsible (including website, account, billing and support) and is information, not a request for consent. The DPA governs the processing of recruitment data by BoldATS as processor.
18.1 You remain responsible for data accuracy, hiring decisions, and legal compliance.
19.1 Service “as available”; no SLA unless agreed.
20.1 IP remains with BoldATS.
21.1 “As is” to the extent permitted.
22.1 Liability exclusions for downtime, use/non-use, customer data-entry errors, and indirect damages where allowed; cap = fees paid in the 12 months before the claim. Mandatory law / intent exceptions preserved.
23.1 Cancellation per section 14. Suspension for non-payment per section 11.4.
24.1 Reasonable export then deletion, subject to section 12.5 and statutory retention duties. Section 7.3 applies to environments after a Trial.
25.1 BoldATS's electronic records serve as evidence of Trial registration, order, Plan, Seats, Billing Interval, acceptance of terms, renewal, change, cancellation, payment and other commercial actions, subject to proof to the contrary. These records include, among other things, timestamps, audit logs, order data, invoices, user and tenant identifiers, document versions and payment status.
26.1 Dutch law; courts of the Netherlands (preferably Amsterdam). Contact: via the contact page.
26.2 These terms are available in several languages. In case of differences between language versions, the Dutch text prevails.